Mimi Hudoyo, Jakarta (2009-03-04)

INDONESIAN agents have stopped selling Air France KLM tickets since March 1 in protest over the airline's plan to implement zero commission in Indonesia from April 1, a first in the country.

Far from skirting the issue, Air France KLM commerc..." />
 
Thursday . June 20 . 2019
         
 
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AF KLM boycott
 
Mimi Hudoyo, Jakarta (2009-03-04)

INDONESIAN agents have stopped selling Air France KLM tickets since March 1 in protest over the airline's plan to implement zero commission in Indonesia from April 1, a first in the country.

Far from skirting the issue, Air France KLM commercial director Singapore, Indonesia, Australia and New Zealand, Mr Olivier Benoit, based in Singapore, told TTG Asia: “Many of the largest agents in Indonesia are already working with transaction fees with their corporate customers.

“There are a lot of emotions and we understand how they feel. We would like to reinforce the value we attach to this relationship and discuss solutions with the travel trade.”

But agents beg to differ the airline understands how they feel.

- Full report in TTG Asia Mar 6 - 12
 
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